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FAQ

  • HV Lobby_ Low Res-2
  • LT 302

Q: Where is Secrets Inn located, and what is the surrounding area like?
A: Secrets Inn is located in South Lake Tahoe on Park Avenue. It is a quarter mile walk to a private beach on the lake (you are given a complimentary pass when you check-in). The hotel is a short walk to the Heavenly Gondola (Ski Lift) and a short car ride to either the California Base Lodge or Stagecoach. It is also within walking distance of restaurants and casinos. Staying at Secrets truly puts you in the heart of all that Lake Tahoe has to offer.

Q: What payment methods do you accept?
A: We accept American Express, Discover Card, MasterCard, Visa, and cash.

Q: What is the policy for late check-in?
A: If you're arriving after 5:00 P.M., please call the hotel at least a day before to let the General Manager know that you will be arriving late.

Q: Is complimentary Wi-Fi in the rooms?
A: Yes

Q: What's parking like?
A: Secrets Inn has its own parking lot with ample spaces for guests.

Q: Is the hotel pet-friendly?
A: Secrets Inn does not allow pets. For a pet-friendly hotel, try our sister property next door, Heavenly Inn.

Q: Can we bring our kids?
A: Secrets Inn is adults only property. For a family friendly hotel, try our sister property next door, Heavenly Inn.

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